Self-assessment scam warning

Scammers are on the rise as the Self-Assessment deadline nears! HMRC warns  that HMRC never emails or texts about tax refunds. Stay alert, report suspicious contacts, and protect your money from fraudsters.

Fraudsters are increasingly targeting taxpayers with scam emails as the deadline for submitting self-assessment returns for the 2023-24 tax year approaches. Between November 2023 and October 2024, HMRC received over 144,000 reports of suspicious contact, nearly 72,000 of which involved fake tax rebate claims. There has been a significant rise in scam emails compared to the previous year.

These scams often claim that taxpayers are entitled to a rebate or refund from HMRC and request bank or credit card details to process the non-existent refund. Fraudsters use various methods, including phone calls, text messages, and emails, and may even threaten victims with arrest or imprisonment if a fabricated tax bill is not paid immediately.

HMRC works to identify and shut down scams but continues to urge taxpayers to be vigilant and avoid falling victim. Remember, HMRC only contacts individuals due a refund by post-never via email, phone, text, or third-party companies. Legitimate organizations like HMRC and banks will never ask for your PIN, password, or bank details.

If you receive a suspicious email claiming to be from HMRC, forward it to phishing@hmrc.gov.uk. For suspicious texts, text 60599, and for fraudulent calls, report them via GOV.UK. If you have lost money, contact Action Fraud at 0300 123 2040 or report online. In Scotland, contact the Police on 101.

HMRC’s Chief Security Officer at HMRC, said:

‘With millions of people filing their Self-Assessment return before January’s deadline, we’re warning everyone to be wary of emails promising tax refunds.

Being vigilant helps you spot potential scams. And reporting anything suspicious helps us stop criminal activity and to protect you and others who could have received similar bogus communication.

Our advice remains unchanged. Don’t rush into anything, take your time and check ‘HMRC scams advice’ on GOV.UK.’

Claiming Child Benefits online

Over one million parents have now claimed Child Benefit online or via the HMRC app, with 87% of new claims using this speedy service. If you’ve recently had a baby or a child joins your family, applying online ensures you get support quickly-right when you need it most.

HMRC’s Director General for Customer Services, said:

“Having a baby is a busy and expensive time but claiming Child Benefit online or via the app means you’ll get cash in your bank account as soon as possible. Claim now and you could get your first payment in time for your baby’s first Christmas. Download the HMRC app today.”

You can apply for Child Benefit starting the day after you register your child’s birth or when a child comes to live with you. Claims can be backdated up to 12 weeks. Applying online is usually the fastest way to complete your claim.

If you are unable to claim online, you can complete the Child Benefit form CH2 and send it to the Child Benefit Office. The address can be found on the form. If you are claiming for more than two children, you will need to complete the additional child form CH2(CS) and send it with your CH2 form. Alternatively, you can contact HMRC by phone if online or postal methods are not suitable.

Child Benefit is typically available for children who move to the UK. However, there are certain requirements that must be met to claim. If a child receiving Child Benefit moves permanently abroad, HMRC must be notified as soon as possible.

The child benefit rates for the only or eldest child in a family is currently £25.60 a week and the weekly rate for all other children is £16.95. The rates are set to increase to £26.05 and £17.25 respectively from April 2025.

Spreading tax payments by using Time to Pay

Can’t pay your tax bill in full by 31 January 2025? HMRC’s online Time to Pay system lets self-assessment taxpayers spread the cost over monthly instalments. With plans available for tax bills up to £30,000, this flexible option can help you avoid late payment penalties.

Those eligible for the self-serve option can arrange payments online without needing to contact an HMRC adviser. HMRC has revealed that more than 15,000 taxpayers have already set up a Time to Pay payment plan for the 2023-24 tax year.

To qualify for the online Time to Pay option, taxpayers must meet these conditions:

  • No outstanding tax returns
  • No other tax debts
  • No existing HMRC payment plans

For taxpayers who do not meet these requirements or owe more than £30,000, other payment arrangements may be available. These are typically agreed on a case-by-case basis, tailored to individual circumstances and liabilities, allowing businesses and individuals to pay off their debt over time.

HMRC’s Director General for Customer Services, said:

We’re here to help customers get their tax right and if you are worried about how to pay your self-assessment bill, help and support is available. Customers can set up their online payment plan to suit their own financial circumstances and can spread those payments across a maximum of 12 months. It is a valuable option for someone needing extra flexibility in meeting their tax obligations.

Keeping your Inbox under control

Do you have a zero target for your Inbox or are you the victim of an ever growing list of emails?

This post sets out a number of ideas that you may want to consider starting 2025 with an ambition to restore sanity to your email management.

Adopt the “Inbox Zero” Mentality
Aim to keep your inbox as close to empty as possible by the end of the day. Treat your inbox as a temporary holding area, not long-term storage.

Set Aside Specific Times for Emails
Allocate 2-3 dedicated times per day to check and respond to emails. Turn off notifications to avoid constant interruptions.

Prioritise with Rules and Filters
Use your email client’s filtering system to automatically sort incoming emails into folders based on importance or category. Mark newsletters, promotions, and non-urgent messages to skip your inbox and go directly to a specific folder.

Unsubscribe Ruthlessly
Unsubscribe from newsletters or mailing lists you no longer find useful. Use tools like Unroll.me or perform a manual clear-out.

Use Folders and Labels
Create folders or labels for common categories such as “Invoices”, “Clients”, “Personal”, etc. File emails immediately after reading or replying.

The Two-Minute Rule
If an email takes less than two minutes to address, deal with it immediately. For more complex emails, move them to a “To Do” folder or add them to your task list.

Leverage Email Tools and Features
Use tools like Snooze (Gmail) or Schedule Send for reminders and timely replies. Use canned responses or templates for repetitive emails.

Avoid Email as a Chat Tool
If the discussion requires multiple back-and-forth messages, consider a quick phone call or a chat app instead. Keep emails concise to reduce the risk of long, time-consuming threads.

Set Clear Expectations
Let colleagues or clients know your typical response time to manage their expectations. Add an out-of-office or delayed response note if you’re unable to reply quickly.

Regularly Declutter
Spend a few minutes weekly deleting or archiving old emails. Use the search function to find and delete large or unnecessary files clogging your storage.

Use Multiple Email Accounts
Keep work, personal, and subscriptions/emails-for-signups separate. This makes it easier to focus on what’s important in each account.

Limit Forwarding and CC-Ing
Avoid unnecessarily forwarding or CC-ing emails to others, as this can contribute to clutter on both sides. Politely discourage others from CC-ing you unless it’s essential.

Archive Don’t Delete
Archive emails you might need later instead of deleting them. This helps you maintain a clean inbox while still having access to old information.

Use a Task Manager
Convert actionable emails into tasks using apps like Todoist, Trello, or Microsoft To Do. This separates your to-do list from your inbox, reducing mental clutter.

Review Before Logging Off
Spend 5-10 minutes at the end of your day reviewing your inbox. Respond to quick messages and file or snooze what remains.

Final Thought
The key to inbox management is consistency. While these tips may seem straightforward, applying them regularly will help you maintain a streamlined inbox without feeling overwhelmed. A clean inbox not only boosts productivity but also reduces stress, making it easier to focus on more important tasks.